Massage Master Group provides insurance receipts upon request for eligible massage therapy services after a completed and fully paid appointment.
All of our massage therapists are active members in good standing of a provincial or federal massage therapy association. However, insurance coverage, reimbursement conditions, and documentation requirements vary from one insurer and policy to another. For that reason, clients are responsible for confirming their own eligibility directly with their insurance provider before booking.
We do not guarantee reimbursement.
Do you provide insurance receipts?
Yes. Insurance receipts are available upon request for eligible completed and paid appointments.
Are your massage therapists recognized for insurance purposes?
All of our massage therapists are active members in good standing of one of the provincial or federal massage therapy association. Still, acceptance for reimbursement always depends on your individual insurer and plan.
Are receipts sent automatically?
Not always. If you need a receipt for insurance submission, please request it.
Do you offer direct billing?
Unless direct billing is clearly confirmed in advance, clients should expect to pay for their appointment first and then submit their receipt to their insurer for reimbursement.
Do you guarantee insurance coverage or reimbursement?
No. Coverage and reimbursement are determined entirely by your insurance provider and the terms of your policy.
Should I check with my insurer before booking?
Yes. We recommend confirming your massage therapy coverage, therapist eligibility, referral or prescription requirements, and reimbursement limits directly with your insurer.
When can my receipt be issued?
After your appointment has been completed and payment has been received in full.
Who do I contact for a receipt?
Please ask at reception or contact the clinic after your appointment.