Massage Master Group is committed to protecting the privacy and confidentiality of personal information entrusted to us. We collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA)and, where applicable, provincial privacy laws such as Quebec’s Act Respecting the Protection of Personal Information in the Private Sector.
We collect personal information necessary to provide safe, effective, and professional massage therapy and wellness services. This information may include, but is not limited to, your name, date of birth, contact details, health history, treatment notes, appointment details, and payment-related information.
Personal information is collected with your knowledge and consent and is used solely for the following purposes:
We do not use personal information for purposes unrelated to our services without obtaining additional consent, unless otherwise permitted or required by law.
We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Access to personal information is limited to authorized personnel and service providers who require it to perform their duties and who are subject to confidentiality obligations.
We do not sell or disclose personal information to unrelated third parties without consent. However, limited personal information may be shared when necessary to operate our business, deliver services, or comply with legal and professional requirements. This may include sharing information with trusted third-party service providers such as:
These service providers may store or process information on servers located inside or outside Canada and are contractually or otherwise obligated to protect personal information in accordance with applicable privacy laws. Only the minimum information required for these purposes is disclosed.
These service providers have their own privacy policies governing how they handle personal information.
We may also disclose personal information where required or authorized by law, including for regulatory, insurance, public safety, or legal proceedings.
Consent for receiving text messages or other electronic communications is managed separately and is used solely for service-related communications. Text messaging originator opt-in data and consent are not shared with third parties.
You have the right to request access to your personal information and to request corrections if the information is inaccurate or incomplete, subject to legal and professional limitations. Requests may be made by contacting us through the appropriate section of this website. Identity verification may be required before fulfilling such requests.
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected and to meet legal, professional, and regulatory requirements. When no longer required, information is securely destroyed or anonymized.
If you have questions, concerns, or requests regarding our privacy practices or the handling of your personal information, you may contact us through the appropriate section of this website. We will respond in accordance with applicable Canadian privacy legislation.
Thank you for trusting Massage Master Group. Protecting your privacy is an essential part of our professional responsibility.